DTE Home Protection Plus Reviews

We have an incredible influx of negative reviews coming in for DTE Home Protection Plus and understand your frustration. While we regret to inform you we are unable to directly assist with any of your issues, we urge you to check out American Home Shield as a replacement to your protection plan.

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Whether you are purchasing a new home or have been a homeowner for years, a plan from DTE Home Protection Plus is a great investment. You never know when the appliances or systems in your home are going to break down or wear out. When they do, you could be faced with a hefty fee to repair or replace the appliance or system. With a plan from DTE Home Protection Plus, you don’t have to worry about that. They provide comprehensive coverage options that will save you the hassle of finding a contractor and paying a huge fee. A plan from DTE Home Protection Plus gives you peace of mind knowing that you are covered if something goes wrong.

What Does DTE Home Protection Plus Have to Offer?

• No hidden fees. While many home warranty companies charge a per-claim or service trade fee or deductible, DTE Home Protection Plus does not. You will not be charged for the service call or parts and labor. There are no co-pays or deductibles either.
• Professional and experienced technicians. DTE Home Protection Plus offers their customers comprehensive coverage and “repairs are done right.” They work with a vast network of local, trustworthy, and licensed service technicians to perform all repairs and replacements.
• Customizable plan options. Whether you want to protect all of the appliances and systems in your home or just a few of them, DTE Home Protection Plus allows you to choose your coverage. There are also plenty of optional add-ons you can opt to add value to your plan.
• Submitting a claim is easy. If something goes wrong, you’ll be glad to know that using your DTE Home Protection Plus plan is easy. Just call the company help line 24 hours a day, 7 days a week, 365 days a year at 800-556-0011.
• Plenty of savings and rebates. Not only do DTE Home Protection Plus plans start at just $3 per week, but they offer plenty of options for additional savings and discounts. DTE offers rebates for some major manufacturers as well as a discount for AAA members. You can also earn cash using their Friends and Family referral program.
• Convenient payment option. Rather than having to remember to pay another bill every month, the charge for your DTE Home Protection Plus is added directly to your DTE energy bill. Coverage begins 15 days after your enrollment has been accepted.

Costs and Plan Options

DTE Home Protection Plus offers their customers a variety of plan options for various home systems. The Core Plan is the most basic option, and the Platinum Plan is the most comprehensive. You also have the right to add optional coverage for other appliances and systems that are not covered by these plans – optional coverage is offered on a per-appliance or per-system basis. Below you will find a comprehensive list of what is covered under each plan.

Core Plan

• Furnace
• Water Heater (Tank)

Core Plan Cost: The monthly cost for the Core Plan is $14.95. Charges for DTE Home Protection Plus plans are added directly to the customer’s DTE energy bill.

Kitchen Plan

• Furnace
• Water Heater (Tank)
• Refrigerator
• Range/Oven/Cooktop

Kitchen Plan Cost: The monthly cost for the Kitchen Plan is $19.95. Charges for DTE Home Protection Plus plans are added directly to the customer’s DTE energy bill.

Laundry Plan

• Furnace
• Water Heater (Tank)
• Washing Machine
• Clothes Dryer

Laundry Plan Cost: The monthly cost for the Laundry Plan is $19.95. Charges for DTE Home Protection Plus plans are added directly to the customer’s DTE energy bill.

Convenience Plan

• Refrigerator
• Range/Oven/Cooktop
• Washing Machine
• Clothes Dryer
• Dishwasher

Convenience Plan Cost: The monthly cost for the Convenience Plan is $19.95. Charges for DTE Home Protection Plus plans are added directly to the customer’s DTE energy bill.

Ultimate Plan

• Furnace
• Water Heater (Tank)
• Central AC
• Refrigerator
• Range/Oven/Cooktop
• Washing Machine
• Clothes Dryer

Ultimate Plan Cost: The monthly cost for the Ultimate Plan is $29.95. Charges for DTE Home Protection Plus plans are added directly to the customer’s DTE energy bill.

Platinum Plan

• Furnace
• Water Heater (Tank)
• Central AC
• Refrigerator
• Range/Oven/Cooktop
• Washing Machine
• Clothes Dryer
• Dishwasher
• Chest/Upright Freezer
• Microwave

Platinum Plan Cost: The monthly cost for the Platinum Plan is $37.95. Charges for DTE Home Protection Plus plans are added directly to the customer’s DTE energy bill.

Optional Coverage Add-Ons:

• Furnace/Boiler Safety Check ($6.95/mo)
• Boiler Protection ($4.95/mo)
• Additional Furnace ($6.95/mo)
• Central AC Unit ($6.95/mo)
• Additional Water Heater ($4.95/mo)
• Additional Range/Oven/Cooktop ($4.95/mo)
• Additional Refrigerator ($4.95/mo)
• Dishwasher ($4.95/mo)
• Chest or Upright Freezer ($4.95/mo)
• Microwave ($4.95/mo)
• Additional Washing Machine ($4.95/mo)
• Additional Clothes Dryer ($4.95/mo)

The DTE Home Protection Plus does not charge service call fees or deductibles – you only pay your monthly premium in exchange for service. Not only do you not have to pay a per-claim fee, but DTE will find a qualified technician for you and send him to your home. You will not pay anything for parts or labor, either.

Contracts and Restrictions

To view a copy of the DTE Home Protection Plus service contact agreement, click HERE.

The Effective Date is the date on which DTE enrolls the customer in the selected plan and service can begin 15 days after the effective date. Home Protection Plus coverage continues for a contract year and the anniversary date is the annual recurrence of the effective date.

DTE may cancel the contract at any time with or without cause. If you wish to terminate your coverage within the contract year and have received service, you will be responsible for the remaining installments of the contract year. Home Protection Plus coverage is not transferrable.

If you have prepaid your annual fee and DTE cancels the contract without cause before the end of the contract year, you may receive a prorated refund of the fee.

The property enrolled in Home Protection Plus must be located within DTE Energy’s utility service area and must have an active utility service agreement. All equipment must meet code requirements and be reasonably clean and safely accessible.

Home Protection Plus programs are available to qualified DTE Energy customers only, and pricing is subject to change at any time.

Customer Satisfaction

DTE Home Protection Plus offers a wide variety of product choices with plenty of optional add-ons. Customers can speak to a Customer Service agent by phone 24 hours a day, 7 days a week and you can submit your claim online or by phone. You will not be required to pay any service fees or deductible when filing a claim.

The Better Business Bureau accredited DTE Home Protection Plus in 1924, giving it their highest rating of A+. Though the company is highly rated by the BBB, they do have some customer complaints on file. You can find reviews (both positive and negative) online.

When you compare DTE Home Protection Plus to some of its competitors, you will see that there are some advantages as well as some disadvantages. The main advantage DTE Home Protection Plus offers their customers is protection from hidden fees – there are no service fees or deductibles to worry about. As far as disadvantages, pre-existing conditions are not covered.

If you have further questions about DTE Home Protection Plus, their plans, or their service agreement, call toll-free at 800-556-0011 to speak with a Customer Service representative.

The Bottom Line

The DTE Home Protection Plus program is different from a traditional home warranty in several ways, but it may offer good value for current DTE Energy customers. DTE customers can choose from half a dozen plan options with a dozen or more optional add-ons, giving them complete control over their plan. Unlike most home warranty plans, you won’t be charged a service call fee or deductible, and you won’t pay anything for parts and labor. The charge for your DTE Home Protection Plus plan will be added directly to your DTE energy bill.